jb66 Privacy Policy

1. Information We Collect

jb66 collects personal data from you in several ways: directly when you register and use the platform, automatically as you interact with our services, and occasionally from third-party sources such as payment providers or identity verification agencies. The categories of data we collect are set out below.

1.1 Registration Data

When you create a jb66 account, we collect the following information:

• Your full legal name as it appears on your government-issued identity document;
• Date of birth (for age verification purposes);
• Residential address, including city (Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh or other);
• Email address;
• Mobile phone number;
• Preferred username and encrypted account password.

1.2 Identity Verification (KYC) Data

To comply with our Know Your Customer ("KYC") obligations and to prevent fraud and underage gambling, we may request and retain copies of the following documents:

• Bangladeshi National Identity Card (NID) or valid passport;
• Proof of residential address (e.g., utility bill, bank statement);
• Selfie photograph for liveness verification where required;
• Source of funds documentation for large deposits or withdrawal requests.

1.3 Financial and Transaction Data

When you make deposits or withdrawals through jb66, we collect and retain:

• Payment method details (e.g., bKash wallet number, Nagad account number, Rocket number, bank account details for Dutch-Bangla Bank, City Bank or BRAC Bank transactions);
• Transaction amounts expressed in Bangladeshi Taka (BDT);
• Transaction timestamps and reference numbers;
• Deposit and withdrawal history for your account.

jb66 does not store full card numbers or full bank account credentials on its own servers. Payment data is processed by our regulated payment partners who maintain their own security and data protection standards.

1.4 Gaming Activity Data

We record all gaming activity on your jb66 account, including game sessions played, bet amounts, game outcomes, bonus usage and responsible gaming tool activations. This data is used to deliver the service, prevent fraud, personalise your experience and fulfil our responsible gaming obligations.

1.5 Technical and Device Data

When you visit the jb66 platform, we automatically collect certain technical information about your device and connection, including:

• IP address and approximate geolocation derived from it;
• Device type, operating system and browser version;
• Session duration, pages visited and features accessed;
• Referring URL (the website or search engine that directed you to jb66).

1.6 Communications Data

If you contact jb66 customer support via email or live chat, we retain records of those communications, including your contact details, the content of your messages and the resolution outcome. This data is used to resolve your query, train support staff and improve service quality.

2. How We Use Your Data

jb66 processes your personal data for the following purposes, each of which is supported by a recognised legal basis:

2.1 Marketing Communications

jb66 will only send you promotional emails, SMS messages or in-platform notifications about bonuses, new games and special offers if you have opted in to receive such communications during registration or subsequently via your account settings. You may withdraw your consent to marketing communications at any time by updating your notification preferences in your account dashboard or by contacting [email protected]. Withdrawal of marketing consent does not affect the lawfulness of any processing that took place prior to withdrawal.

2.2 Automated Decision-Making

jb66 uses automated systems to detect fraud, identify bonus abuse and flag unusual account activity for review. Where an automated process results in a restriction being placed on your account, you have the right to request a human review of that decision by contacting jb66 support. We do not use automated decision-making for purposes that produce significant legal effects without the option of human oversight.

3. Data Sharing & Third Parties

jb66 does not sell, rent or trade your personal data to third parties for their own commercial or marketing purposes under any circumstances. We share personal data with external parties only in the following limited circumstances:

3.1 Payment Service Providers

To process your deposits and withdrawals, jb66 shares necessary financial data with our payment partners, including bKash, Nagad, Rocket, Upay and our banking partners (Dutch-Bangla Bank, City Bank and BRAC Bank). Each of these partners operates under its own privacy and data security obligations. jb66 shares only the minimum data required to complete the relevant transaction.

3.2 Identity Verification Providers

Where KYC or age verification requires specialist assistance, jb66 may engage accredited third-party identity verification services. These providers receive only the specific data required to complete the verification check and are contractually prohibited from using that data for any other purpose.

3.3 Game Studio Providers

The games available on the jb66 platform are supplied by certified third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi and others. To facilitate gameplay, certain session and account data (such as player ID and stake values) is transmitted to the relevant game server. Game studios do not receive your full personal profile and are contractually bound to use session data only for game delivery purposes.

3.4 Legal and Regulatory Disclosure

jb66 may disclose personal data to law enforcement agencies, regulatory bodies or courts where required to do so by applicable law, by court order, or where jb66 has reasonable grounds to believe that disclosure is necessary to prevent fraud, money laundering or other criminal activity. In such cases, jb66 will disclose only the data specifically requested and will inform you of such a disclosure where legally permitted to do so.

3.5 Business Transfers

In the event that jb66 undergoes a merger, acquisition, restructuring or sale of all or substantially all of its assets, your personal data may be transferred to the acquiring entity as part of that transaction. jb66 will provide notice of any such transfer and will ensure that the acquiring entity is bound by privacy obligations at least as protective as those set out in this Policy.

4. Cookies & Tracking

jb66 uses cookies and similar tracking technologies on its platform to ensure functionality, maintain session security, analyse usage patterns and, where you have given consent, to personalise your experience. This section explains what cookies we use and how you can manage them.

4.1 What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. They allow the website to remember information about your visit — such as your login session or display preferences — over time. Cookies do not contain executable code and cannot install software on your device.

4.2 Cookie Categories Used by jb66

4.3 Managing Your Cookie Preferences

You can manage non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies via their privacy or security settings menus. Please note that disabling strictly necessary cookies will prevent you from logging into your jb66 account and using the platform. Disabling functional cookies may reset certain preferences each time you visit. For detailed instructions on managing cookies in your specific browser, please consult your browser's help documentation.

4.4 Third-Party Cookies

Some third-party game providers whose games are embedded within the jb66 platform may set their own cookies to maintain game session state. jb66 does not control these cookies directly. Please refer to the relevant game studio's privacy policy for information on their cookie practices. jb66 does not permit advertising network cookies to be set on the jb66 platform.

5. Data Security

jb66 implements a layered set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration or disclosure. Key measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the jb66 platform;
• Encryption at rest for all sensitive personal data and financial records stored on jb66 servers;
• Role-based access controls ensuring that only authorised jb66 personnel can access personal data, and only to the extent required for their role;
• Two-factor authentication (2FA) available and strongly recommended for all player accounts;
• Regular security audits and penetration testing carried out by independent security professionals;
• Intrusion detection systems and real-time monitoring for suspicious access patterns;
• Staff training on data protection best practices and incident response procedures.

5.1 Data Breach Response

In the event of a personal data breach that is likely to result in a high risk to the rights and freedoms of affected players, jb66 will notify the affected players without undue delay and will provide clear information about the nature of the breach, the data affected, the likely consequences and the steps jb66 is taking to address it. jb66 maintains a documented incident response procedure to ensure a prompt, structured response to any security incident.

6. Data Retention

jb66 retains your personal data for only as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply as a general guide:

At the end of the applicable retention period, personal data is either securely deleted from jb66's systems or irreversibly anonymised so that it can no longer be linked to any individual player. Anonymised, aggregated data may be retained indefinitely for statistical and platform improvement purposes.

7. Your Privacy Rights

As a jb66 player, you have the following rights with respect to your personal data. To exercise any of these rights, please contact jb66 support at [email protected] with your account details and a description of the right you wish to exercise. jb66 will respond to all verified requests within 30 calendar days.

7.1 Right of Access

You have the right to request a copy of the personal data that jb66 holds about you. We will provide this in a structured, commonly used format. This is sometimes called a Subject Access Request ("SAR"). Please note that jb66 may need to verify your identity before fulfilling a SAR to ensure that data is not disclosed to an unauthorised party.

7.2 Right to Rectification

If any personal data that jb66 holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update many of your registered details directly through your jb66 account settings. For changes to identity documents or date of birth, please contact support directly as additional verification may be required.

7.3 Right to Erasure

In certain circumstances you have the right to request that jb66 delete your personal data — commonly referred to as the "right to be forgotten". This right applies where the data is no longer necessary for the purpose it was collected, where you withdraw consent and no other legal basis applies, or where the data has been unlawfully processed. Please note that jb66 may be unable to fully honour erasure requests where retention of data is required by law — for example, to meet AML or financial record-keeping obligations.

7.4 Right to Restriction of Processing

You have the right to request that jb66 restricts its processing of your personal data in certain circumstances — for example, while the accuracy of data you have disputed is being verified, or where you have objected to processing based on legitimate interest and a determination is pending.

7.5 Right to Data Portability

Where jb66 processes your personal data by automated means on the basis of your consent or in performance of a contract, you have the right to receive a copy of that data in a structured, machine-readable format, and to request that jb66 transmit that data directly to another service provider where technically feasible.

7.6 Right to Object

You have the right to object to jb66 processing your personal data where that processing is based on legitimate interest, including profiling for responsible gaming purposes. You also have an absolute right to object to your data being used for direct marketing at any time, without providing any reason.

7.7 Rights Related to Automated Decision-Making

Where jb66 makes a decision about your account solely by automated means that produces a significant effect on you (for example, an automated account suspension), you have the right to request human review of that decision. Please contact [email protected] to invoke this right.

8. Policy Updates & Contact

8.1 Changes to This Privacy Policy

jb66 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, legal obligations or platform features. When we make material changes to this Policy, we will notify registered players via the email address held on their account and/or by displaying a prominent notice on the jb66 platform. The revised Policy will take effect from the date it is published unless a later effective date is specified.

We encourage you to review this Privacy Policy periodically to stay informed about how jb66 protects your data. The effective date at the top of this document indicates when it was last updated. Your continued use of the jb66 platform after the effective date of any revision constitutes your acceptance of the updated Policy.

8.2 Contacting jb66 About Privacy

If you have any questions, concerns or complaints about this Privacy Policy or about jb66's data handling practices generally, please contact the jb66 Data Team using the details below. We aim to respond to all privacy-related enquiries within 10 business days (Bangladesh Standard Time, UTC+6).

Email: [email protected]
Subject line: Privacy Enquiry – [Your jb66 Username]
Response time: Within 10 business days (BST, UTC+6)

8.3 Minors

The jb66 platform is strictly for adults aged 18 and above. jb66 does not knowingly collect or process personal data from any person under the age of 18. If jb66 becomes aware that personal data has been collected from a minor, it will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered a jb66 account, please notify us immediately at [email protected].